Microtel Inn Suites By Wyndham Sault Ste Marie — Lodging in Sault Ste Marie

Reviews of Microtel Inn Suites By Wyndham Sault Ste Marie

• Gabriel

  Added 2015.10.11

  It's a hotel. It looks to have been renovated within the last couple of years. The location is convenient. It's clean, the rooms are nice and thw beds are comfortable. It's exactly what you should expect from a chain hotel.
• Andrew

  Added 2015.08.28

  Very clean, very comfortable, very reasonably priced. I always stay here when in town for the night and I have never found anything worth complaining about. The quality is far above its price point.
• Samantha

  Added 2015.03.23

  Comfortable rooms, great rates, free breakfast that was really good. Free coffee. Free WiFi. Highly recommended it!
• Thomas

  Added 2014.05.12

  Rooms are nice and modern but it can't make up for poor customer service. I travel lots for work and the company I work for pays for the room and incidentals via virtual card. When I was checking in after a 14 hour work day the front desk refused to accept the virtual card for incidentals. Even when I offered to email the copy of the letter of authorization which clearly states that the card was to cover the room and all incidentals, the answer I got was "well anyone can write an email". Considering there is company marquis and signature lines it's clear it comes from the company who is paying the bill. Was talked down to and felt like I was being scolded like a young child. Almost told them to forget it and I'd go to another hotel that I usually stay at but just wanted to check in to catch a few hours of sleep before having another long work day and long drive to the next city. Paid the incidental fee by debit and was assured it would be returned upon checkout. Yes it was returned but was made to feel as though we were second class citizens as they had to verify everything was fine in the room. I will never stay here again for a personal stay or on a business stay just based on the attitude of the front desk staff on checking in and out. Front desk personnel is your first impression of the place, when they fail and treat you horribly, then you as a hotel, regardless as to how new or upgraded it is, have failed.
• Austin

  Added 2014.02.05

  Lovely place! Would definitely stay again. Very clean, bed was so comfortable, shower was great. Gym was fairly basic but had enough for my partner and I. Breakfast was great. Lots of shops and food places close by. Plenty of options.