Northside Volkswagen — Car Dealer in Sault Ste Marie

Reviews of Northside Volkswagen

• Brandon

  Added 2016.07.16

  I will never buy from this dealership, and quite possibly ever from Volkswagen. I would like to speak to someone directly about this issue, as I have been informed that there are legal issues tied to the manipulation of km on my vehicle.
• Carter

  Added 2015.05.12

  I received terrible customer service, specifically from a woman named Michelle, who did not want to give me the time of day. She constantly tried to interrupt my conversations to try and solve the issue, to the point where I had to ask to be moved into an office. I am so, so, so angry about what’s happened and my constant treatment by this dealership. I have an abundance of stories to share, but this really pushed me over the edge. My car is misrepresented in its km, and I paid to be unhappy because they wouldn’t let me leave without my car.
• Noah

  Added 2014.10.29

  Great place to buy a car and my first service was a great experience, I had to get to an appointment after and they had it done in a timely way
• Logan

  Added 2014.07.28

  I bought my 2006 Jetta from the Volkswagen dealer in Sault Ste. Marie a few years ago. I was told nothing was wrong with it, but since I bought it, I’ve had absolutely nothing but problems. I’m writing to you to specifically talk about my experience today, where I had to replace the instrument cluster in my vehicle, which only had approximately 68,000 km before I took it in. I was told that they could replace it with a used instrument cluster, but no further information. I called today to find out the vehicle was ready, so I went to pick it up to find approximately an additional 100,000 km on my vehicle. This was done without my knowledge. So in summation, I received an old part from a junkyard and with a 30 day warranty, that had 30,000 km more than my actual car. It also doesn’t help that I was treated terribly.
• Kevin

  Added 2014.04.21

  Bought a 2018 Atlas from Northside Volkswagen and my experience was fantastic! Super happy with the service I received; Emily, Heather and Krista were a pleasure to deal with. Our Atlas is perfect for our family needs, we love it!
• Elijah

  Added 2014.01.30

  Service is really poor. The act very polite here and then do nothong for u. Service supposed to be done mid morning...345pm and still waiting. Day ruined. Thanks northside
• Adam

  Added 2013.06.22

  Great service and staff. A little pricey like any dealership.